Refund and Returns Policy

Overview

All sales are final. No returns are accepted except for items under warranty as described in the exchange section.

Exchanges

All ink and toner purchases are covered from defects in material or workmanship for 1 year from order date. This only applies to items that are defective and not used up. Warranty does not cover physically damaged cartridges due to misuse or negligent handling by the customer. If you have an issue with any cartridges, please contact us via our contact page or call us at 262-643-7248 to start the RMA process. Please provide your order number and contact information with any correspondence in relation to warranty replacement.

Need help?

Contact us at 262-643-7248 for questions related to refunds and returns.